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Shop Problems

Discussion in 'Device Support / In Game Issues' started by Naos, Dec 13, 2013.

  1. Kikibibi

    Kikibibi Member

    Messages:
    60
    Likes Received:
    8
    Location:
    Singapore
    Class:
    Creator
    In Game Name:
    Kibida
    Level:
    20
    They replied and told me to look at the news article on july 26. Looks like they don't understand english or can't be bothered at all.
     
  2. koblatz

    koblatz New Member

    Messages:
    12
    Likes Received:
    0
    Class:
    Warrior
    In Game Name:
    KNYJYC
    Level:
    70
    Btw bug with pets?? I cannot see others pets? Lolx
    Can see only in party mode.. Lolx
     
  3. Besinji

    Besinji Member

    Messages:
    41
    Likes Received:
    1
    In Game Name:
    Besinji
    Level:
    58
    They sent me same thing. So I sent a screenshot of the sale. It does say one item but then at bottom it says 5 gems 1 set, 10 gems 2 sets, and 15 gems 3 sets. Its a Lil misleading. All I know is I spent 10 more gems than necessary
     
  4. Kikibibi

    Kikibibi Member

    Messages:
    60
    Likes Received:
    8
    Location:
    Singapore
    Class:
    Creator
    In Game Name:
    Kibida
    Level:
    20
    Besinji, any update on your side? They still reply me with something like "Look at July 26 news".
    Looks like they refuse to refund.
     
  5. Besinji

    Besinji Member

    Messages:
    41
    Likes Received:
    1
    In Game Name:
    Besinji
    Level:
    58
    No response after I sent screenshot. I will try again when I get home
     
  6. koku_rou142

    koku_rou142 Active Member

    Messages:
    261
    Likes Received:
    66
    Location:
    Silent City
    Class:
    Wonderer
    In Game Name:
    Kokurou
    Level:
    60
    Guild:
    Murkin
    I have solid experience with their support. Some messages they do respond to, some are probably commonly brought up that they dont answer. Theyre actually not that bad. The last few messages i sent them, I've gotten a response within a few days. It depends when during the day you do it.
     
  7. Besinji

    Besinji Member

    Messages:
    41
    Likes Received:
    1
    In Game Name:
    Besinji
    Level:
    58
    I think the only reason they didn't answer was because I hit the reply button. I'm going to send a new message altogether
     
  8. koku_rou142

    koku_rou142 Active Member

    Messages:
    261
    Likes Received:
    66
    Location:
    Silent City
    Class:
    Wonderer
    In Game Name:
    Kokurou
    Level:
    60
    Guild:
    Murkin
    Id wait a few days. Theyre probably overwhelmed with the number of support issues from players all over the world. Probably millions of people play this and they can only respond to so many at a time.
     
  9. Besinji

    Besinji Member

    Messages:
    41
    Likes Received:
    1
    In Game Name:
    Besinji
    Level:
    58
    It was a week ago. I've given them enough time to respond. I'll just send another. Like I said they replied to me. Then I replied back and nothing
     
  10. koku_rou142

    koku_rou142 Active Member

    Messages:
    261
    Likes Received:
    66
    Location:
    Silent City
    Class:
    Wonderer
    In Game Name:
    Kokurou
    Level:
    60
    Guild:
    Murkin
    They rarely replies to back responses. If they do then youre lucky
     
  11. Besinji

    Besinji Member

    Messages:
    41
    Likes Received:
    1
    In Game Name:
    Besinji
    Level:
    58
    Well let's see do they want to lose my monthly tickets or refund 10 gems. Because the wording they used was misleading at best
     
  12. cyberinferno

    cyberinferno New Member

    Messages:
    1
    Likes Received:
    0
    Class:
    Ranger
    In Game Name:
    xcyberx
    Level:
    6
    I have installed Avabel in SDCARD but all game data is being stored in internal memory only. How do I move the data to SDCARD? Data is 667MB which is too much!
     
  13. Joseph

    Joseph Line ID: get_murked Gold Member

    Messages:
    2,476
    Likes Received:
    858
    Location:
    Somewhere In Alabama ヽ(`Д´)ノ~~~~[=]
    Class:
    Warrior
    In Game Name:
    Murked
    Level:
    98
    Guild:
    Murkin
    What I'm guessing avabel sets itself to read from a certain location and if it's not there it will redownload so toy might be stuck there's apps that can move games to your SD card but that might not work
     
  14. reiyn

    reiyn New Member

    Messages:
    11
    Likes Received:
    0
    Location:
    malaysia
    Class:
    Warrior
    In Game Name:
    reiyn
    Guild:
    SilverRose
    When i want to go to shop the site was loading but it keep saying.to me.connection lost but the weird thng. Im still online and.in the.game -_-
     
  15. tirso batumbakal

    tirso batumbakal New Member

    Messages:
    3
    Likes Received:
    0
    Class:
    Rogue
    In Game Name:
    pnzohan
    Level:
    13
    I have a purchase error in buying my 2nd 10 slot bag..but still i have 17 gems left..bag only coat 10..help why is that? I'm still new to this game
     
  16. Jerre

    Jerre The bokeh mashta!!!

    Messages:
    587
    Likes Received:
    125
    Location:
    The Little Red Dot
    Class:
    Ranger
    In Game Name:
    iAmDead
    Level:
    100
    probably an error from server end. I got that too once before. But I didn't loose any gems, so no biggie. I just had to wait for a little while, then try again later.
     
  17. tirso batumbakal

    tirso batumbakal New Member

    Messages:
    3
    Likes Received:
    0
    Class:
    Rogue
    In Game Name:
    pnzohan
    Level:
    13
    Ok tnx for the reply..
     
  18. Malachi

    Malachi New Member

    Messages:
    1
    Likes Received:
    0
    Class:
    Undecided
    In Game Name:
    HighTen
    Level:
    27
    So today was the day I finally decided to buy some gems. But I seem to be running into a problem I can't seem to purchase any. I bought a 25 dollar iTunes card and attempted to purchase 25 gems which is $22.99. But Everytime I try to follow through with the transaction it tells me I don't have enough credit. I know I do have enough credit because it shows that I have 25 dollars on my iTunes account. So... What's the deal can you only buy gems with credit cards?
     
  19. MixiuMixiu

    MixiuMixiu New Member

    Messages:
    5
    Likes Received:
    1
    Class:
    Ranger
    In Game Name:
    MixiuMixiu
    Level:
    42
    Can anyone tell me how to buy gem with andriod device? ( i dont own a credit card ). Can google gift card buy gems? im new ≥﹏≤
     
    • Like Like x 1
  20. hapi

    hapi New Member

    Messages:
    1
    Likes Received:
    0
    Class:
    Ranger
    In Game Name:
    hapi_Vv
    Level:
    52
    [QUOTEHV MixiuMixiu, post: 33424, member: 5748"]Can anyone tell me how to buy gem with andriod device? ( i dont own a credit card ). Can google gift card buy gems? im new ≥﹏≤[/QUOTE]
    Yes,I hv same problem... Usually I buy game credit by mol point.... Any how?
     

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