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Discussion in 'Device Support / In Game Issues' started by Paolo, Jun 6, 2013.
http://avabelonline.com/contact/input/ costumer care good luck
Just as the title says but more specific is there any way to be on the same account if the device your on is transferred or reset? As in login ID or Facebook login? To make this less complicated is there any way for that person to login to their same account on Avabel if their device was to change? Or if the app was deleted? An example is that if I deleted Avabel or my iPhone 5 data was transferred to my iPhone 6 would my data in game still be the same? Or would it be new? And if there is no such ways to retrieve the data back wouldn't a username or password linkage or Facebook connection be a good choice in this matter? Because if one were to change their device and re-download Avabel but seeing that their account isn't there wouldn't that be upsetting? Just a thought that's been bothering me.
I am using 4.4 KitKat...
And what's root ?
rooted device ( super user, other roms,) better to use costmer care you said you tried everything.
na xincode would have popped up at boot and at ~46% so id just clear cache and reboot device
What to do in customer care ?
@Joseph I tried that too
Costumer care-Explain the situation so they can solve your problem
I thought there was an Option to transfer your data. When you're loading in the intro and it's done, it says "Touch to skip". When you tab the screen, you'll see in the left the option "Menu". There should be a few option coming out in the right side where one of them is "Change Device". You should be able to tranfser your data to your new device with that if you just follow the instructions from there on.
Is anyone experiencing this as well? Also loading times of areas and dungeons are annoyingly long. I wont mention about crashing coz this is probably normal....
Maybe cache problem? Or set your configs on low. Wi-Fi problem?
Maybe your phone is "hot" and you need to cool it down?
Is your iOS up to date? Avabel Online itself up to date?
There are several reasons...But until we get more information on what exactly is happening, it's a bit hard to help.. :-/
Give an example of when you're loading so long, how it goes and around how long?
("Long" is different for each person, for one 5 minutes is long, while for the other 20 minutes is long)
Can't be cache, it was right after restart. No heat for sure. Os is up to date, I ckeck for updates everyday. Wifi router is 1m from me. Avabel is updated as well. Never had problem with graphic settings on my device (ipad mini 2 retina) even on raids im on max details, a little fps lag when ppl spam skills. It hapens randomly and in last few days. Well it doesnt matter how ecactly longer it takes to launch, it takes 3 to 5 times longer than normally it should take...
What about a background app running like antivírus, batery saver, auto-cleanup, or it could be your device syncronizing after you just turn your wi-fi on, also try in another wi-fi your router could have issues.
Yes there is that option in the Menu to change device check it out.
Uhh..I have a problem.I can't initialize because it stuck at 4 percent and it say connection failure (code 20)
Are you know how to fix this?
On my Motorola Moto G, when I go into text entry for the in-game chat it very rarely ever lets me type. Does anybody else have this problem/have had it? If you fixed it, PLEASE PM me. I hate not being able to chat.
I have it in other games sometimes, just clear your cache and temp files of mobile and restart the phone. Use clean master app
I am not very sure about this because I do not own an apple device. However on other games I have which requires transfer code to use on a different device (whether android or apple), after the transfer code has been used, the source device's data will be cleared and you need to start anew. I am guessing same applies to Avabel. Contact Asobimo as mentioned to recover. I did the same with that game I told you about and got my account recovered eventually. Should be the same for Avabel as long as you give them as much info as you have to identify you as the owner.
I have a friend who is using a zenithink c91 tablet, when he goes into the game it loads all the first part easy. When the touch to continue screen comes up to load into the character screen it gets to 87% every time and crashes.
We have tried reinstalling, turning the tablet off and on and haven't seen a thread or comments that have had this issue.
Honestly stuck and need help,
Thank youThank you
For anyone with this problem, Looks like the solution is changing internet connections.
Source: From @Sasuke0041 himself on another Forum I know him from.
Hey bro! Please help me out! I was first playing avabel on my samsung galaxy tab 3. Today i bought an iphone 6 and i tried to play avabel! I cannot create my account. Please see for yourself.
Please bro help me out